Chronic Care Management (CCM) allows practices to bill for the non-face-to-face care they provide to patients every month. CPT 99490 is the base code for this incredibly valuable service.
Time and Condition Requirements
To successfully bill 99490 ↗, you must meet three strict requirements during the calendar month:
- The patient must have two or more chronic continuous or episodic health conditions that are expected to last at least 12 months (or until death).
- The conditions must place the patient at significant risk of death, acute exacerbation/decompensation, or functional decline.
- You must provide at least 20 minutes of clinical staff time directed by a physician or other qualified health care professional.
Medical Necessity & Consent
You must document the patient's verbal or written consent to participate in CCM prior to billing. Your claim should list the specific chronic ICD-10 codes (e.g., E11.9 for Diabetes, I10 for Hypertension) being managed.
NCCI Edits & Add-on Codes
If your staff spends 40 minutes, you can bill the add-on code 99439 ↗ for the additional 20 minutes. Note that CCM cannot be billed in the same month as Transitional Care Management (TCM) for the same patient by the same provider.